A 'pre-mortem' to help you avoid common innovation killers for insurance companies

Insurance Thought Leadership believes that every insurer has the opportunity and capability to succeed by leveraging innovation best practices.  Many companies are well on the path to innovating for growth, creating new efficiencies, new products and services and even new economic markets. Our experience advising incumbents has shown there are landmines along that way that every incumbents will encounter along the way.

This workshop aims to help incumbent insurance innovators to identify what we view as universal challenges and analyze how to avoid them, brainstorming with peers who face the same issues, obtaining expert advice from skilled moderators and guidance from ITL Advisory on the way to relief.

The workshop format will be engaging, informal and, we hope, valuable. The format for the workshop will be topic-based roundtable sessions, led by a moderator to facilitate discussion and discovery of potential solutions, using actual insurance case studies. Participants will have an opportunity to sit in on the innovation challenge topics that matters to them, and also hear how other groups resolve their respective challenges.

The most frequent innovation obstacles we have identified for discussion are:

  • HR issues: How do you attract and retain innovation talent? How do you compensate and reward innovation teams?
  • Boundaries: How do you focus your innovation efforts (and not try to boil the ocean)?
  • Process: How do you apply design thinking to the specifics of insurance innovation?
  • Launch & Scale: How do you hand off innovation ideas to business units?
  • Leadership & Mandate: How do you manage C-suite involvement from initial support through all phases of innovation?

Workshop details:

Date: Sept. 23, 2019
Time: 1:30 pm to 4:00 pm Pacific
Venue: InsureTech Connect Conference, MGM Grand Hotel, Las Vegas 


Who should attend:

This workshop is recommended for any insurance industry executives responsible for innovation results, from C-Suite leaders to innovation team members. Space is limited. Participation in the workshop will be on a first-come, first-served basis.


After the workshop:

Immediately following the workshop, ITL and InsurTech Israel are hosting a meetup with nearly 20 insurtechs from Israel's hot innovation and technology sector. You are invited to join us! Please learn more and RSVP here.

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Workshop leader:

Guy Fraker, Chief Innovation Officer, Insurance Thought Leadership

GuyFraker_Headshot.jpgGuy has 30 years in the insurance industry and has been on the leading edge of building innovation systems for the past 10 years spanning primary carriers, reinsurers, and related sectors. As Chief Innovation Officer, Guy leads ITL’s Innovator’s Studio, serving insurance companies, regulators, reinsurance firms, by helping them leverage consistent innovation for long-term leadership, growth, stability. Likewise, he coaches entrepreneurs leveraging ITL’s Innovators Edge to launch new ventures. Guy is also one of the world’s leading authorities on the risks and opportunities associated with autonomous vehicles. Prior to joining ITL, he served as executive director of Cre8tfutures, LLC, a step by step “how to” system of innovation best practices, and also was Chief Learning Officer of AutonomouStuff, LLC, a provider of autonomy-enabling technologies and world-class services.


Workshop moderators:

Robin Roberson and Kenneth Knoll, Goose & Gander


As President, CEO and Co-Founders of Goose & Gander, a boutique consulting firm focused on the application of technology in the insurance industry, Robin Roberson and Kenneth Knoll identify and help accelerate the adoption of progressive solutions spanning from underwriting and risk management to claims within the insurance industry.  With an obsession for applying new thinking to old problems, they are not only focused on new InsurTech entrants but also opportunities to translate and transfer best-in-class solutions from other industries to the insurance sector. As the former CEO and COO at WeGoLook, an on-demand field inspection provider for insurance carriers and other large enterprise clientele, Robin and Kenneth led market strategy, product innovation and operations through multiple hyper growth stages, including expansion from the United States into Canada and the United Kingdom. In 2017, they positioned the business for exit to Crawford & Company, the largest global and publicly traded IA firm and changed the way the insurance industry viewed and utilized the sharing economy.  They lead their teams to launch product services to top carriers and were pioneers within field services to integrate with platform partners such as Guidewire, CCC, Xactware/Geomni, Duck Creek, Symbility and others.


Rob Galbraith, Director of Innovation, AF Group

rob-galbraith-2Rob Galbraith is Director of Innovation for AF Group and author of the bestselling book "The End of Insurance As We Know It." Rob has over 20 years of experience in the financial services industry in a variety of positions in the fields of P&C insurance, banking and investment markets. He holds a Master's of Science in Insurance Management from Boston University and a Bachelor of Arts in Economics from Michigan State University. Rob earned his CPCU designation in 2003 was elected to serve on the CPCU Society's Leadership Council from 2016-2018. He has also earned the CLU and ChFC designations from The American College of Financial Services. Rob is a recognized thought leader on P&C insurance and has hands-on experience leading several AI projects to enable new capabilities for sales, marketing, pricing, underwriting, claims and product management functions at a top 10 carrier. Rob is a frequent media contributor and speaker at industry conferences as well as corporate events.


Paul Carroll, Insurance Thought Leadership

paulcarroll_larger (1)Paul Carroll is the Editor in Chief of Insurance Thought Leadership. Paul is the co-author of The New Killer Apps: How Large Companies Can Out-Innovate Start-Ups and Billion Dollar Lessons: What You Can Learn From the Most Inexcusable Business Failures of the Last 25 Years and the author of Big Blues: The Unmaking of IBM, a major best-seller published in 1993. Paul spent 17 years at the Wall Street Journal as an editor and reporter. The paper nominated him twice for Pulitzer Prizes. In 1996, he founded Context, a thought-leadership magazine on the strategic importance of information technology that was a finalist for the National Magazine Award for General Excellence. He is a co-founder of the Devil’s Advocate Group consulting firm.




About Insurance Thought Leadership


Insurance Thought Leadership serves decision-makers and innovators transforming the insurance and risk management marketplace with thought leadership, an innovation software platform and advisory services. ITL’s mission is to enable Growth Through InnovationTM by helping our network to be smarter about the drivers transforming the insurance industry and to inform and connect members in ways that lead to innovation and strategic advantage. Learn more by following any of the links below.